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Health Insurance Plans Made Easy and Affordable

Trying to find the right health insurance plan for you or your family can be a complex, often difficult task. Just trying to find the best carrier can be stressful and confusing on its own. That is why the Health Insurance Solutions Team was founded - to take the stress and confusion out of the health insurance process. Our goal is to help hardworking men and women find the best protection for their unique needs.

Unlike some health insurance brokers, we make every effort to learn about the kind of health insurance you really need. When you speak with an agent from The Health Insurance Solutions Team, know that we will never try to upsell you on a plan that you can't afford. Instead, your knowledgeable, helpful health insurance agent in Charleston will help you navigate the uncertain waters of the health insurance world. Once we understand the health insurance plan you need, we will explore your options. That way, you can leave our conversation feeling informed about your health insurance options and confident that you are making the best choice possible.

We are proud to have served people just like yourself for more than 15 years at the Health Insurance Solutions Team. We have helped countless individuals, families, and business owners find the coverage they need at a price that won't send them into bankruptcy. If you know that you need health insurance but don't know how to start or what to look for, we've got good news - you're in the right place.

Do You Really Need Health Insurance?

Before we talk about the solutions that our health insurance broker in Charleston provides, we should address the elephant in the room. Everyone regardless of age or health, can benefit from a health insurance plan. Even the healthiest of people want to maintain their health and have protection in the event of a catastrophe. One of the best ways to stay healthy and plan for unexpected events is to visit your doctor for an annual check-up. When you have a health insurance plan, these visits are often fully covered by your insurance carrier when you choose an in-network doctor. Without health insurance, you will be responsible for the full cost of any medical care - even routine check-ups with your primary care physician. If something horrible happens, and you don't have health insurance, you may have to pay the full amount for the emergency care you receive. Even young, healthy individuals can benefit from the right health plan. After all, nobody plans on getting sick or injured, but bad things can happen to anyone. Something unexpected like a broken leg can cost more than $7,000 to treat when you don't have coverage. A three-day stay in a hospital can cost upwards of $30,000. That can be an incredible amount of money to pay out of pocket. Having a health insurance plan set in place can help you get quality care at a much more affordable price, especially if something unforeseen happens.

Health Insurance Agency Charleston, SC

Who We Serve

At the Health Insurance Solutions Team, our mission is to educate and empower our clients so that they can get the best access to medical care possible. Because everyone has their own unique set of needs when it comes to health plans, we serve a wide range of clients.

Individuals

Individual plans, also called personal health plans, are health insurance policies that you can purchase solely for yourself. When you work with Health Insurance Solutions, your health insurance agent in Charleston will go over your health plan options and help find the best fit for your needs. Individual health plans are not tied to your employer, so you can make a career change without having to worry about losing your health insurance. For individual plans, we offer major medical, short-term, and fixed benefit plans that include life, dental, vision, and other coverage options.

Families

Finding the right health plan for your family can be a real challenge, but our experienced health insurance agents are here to help. We understand that not all members of your family will have the same needs. To help your family get the best coverage possible, we search for custom plans that will meet each of your family members' needs. Whether you're looking for major medical coverage or fixed-benefit plans with no deductibles, our experts are here to serve you. Common coverage options include vision, dental, life, STD and LTD, long-term care, and more.

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Self-Employed

Entrepreneurs have their own set of needs in terms of health plans and how much they can afford to spend on coverage. Once thought of as a small percentage of the workforce, 57 million Americans freelanced in 2019 alone, according to the Upwork and Freelancers Union. If you are a consultant, independent contractor, or freelancer, the Health Insurance Solutions Team will find a plan that caters to your current needs and future endeavors. Common health insurance plans for self-employed people include vision, life, dental, and stand-alone prescription coverage. We also offer major medical, supplemental, short-term, and fixed-benefit plans at a range of prices that you can afford.

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Small Business

Offering health insurance to your employees is one of the best ways to keep your team happy and attract diligent workers to your company. If you are a business owner who wants to provide health insurance to your employees but cannot do so because the cost of benefits is too high, worry not. Our experienced health insurance agents will work directly with your employees to help them find the coverage they can afford. We also offer hybrid plans that can be customized so that both you and your employee's needs are met. Whether you need a major medical package or voluntary benefits only, the Health Insurance Solutions Team has got you covered. Common small business health insurance plans include life, LTC, medical, vision, 401K administration, and dental insurance.

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Travelers

If you travel regularly for business or pleasure, it pays to plan ahead and protect yourself. Because unexpected events happen all the time, you could lose a lot of money if your business trip or vacation is canceled at the last minute. Situations like this can be particularly concerning on international business trips and on long vacations. Whether you get sick before your trip or have valuables within your baggage stolen, traveler's insurance can help minimize expensive cancelation fees and costs.

 Health Insurance Agent Charleston, SC

Health Insurance Solutions Team for Individual and Family Health Insurance

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Most Popular Types of Coverage

Figuring out the kind of insurance you need is a crucial part of the health insurance process. Do you have a prescription for eyeglasses or contacts? Do you have a condition that requires you to visit the doctor on a regular basis? Health insurance plans change depending on what you need. At the Health Insurance Solutions Team, we will provide you with a trusted health insurance agent in Charleston to help you choose the best plan for your budget.

Here are a few of the most popular types of coverage that our clients ask about:

Major Medical

This type of insurance covers minimum essential benefits and meets the standards of the ACA for family and individual coverage. Major medical insurance is a fantastic option to choose if you want to be sure all of your medical expenses are covered. Major medical plans usually cover ten essential benefits:

  • Outpatient Procedures or Ambulatory Care
  • Hospitalization
  • Check-Ups and Preventative Care
  • Prescription Medications
  • Emergency Services
  • Pediatric Care Services
  • Laboratory Services
  • Newborn and Maternity Care
  • Addiction Counseling and Mental Health Care Services

If your goal is to cover a full range of care, major medical plans are often the best choice. We recommend you contact our office today to learn more about the major medical plan options available to you. As a licensed, private health insurance broker in Charleston you do not need to wait until Open Enrollment to protect yourself with a major medical insurance plan.

 Health Insurance Companies Charleston, SC
 Health Insurance Charleston, SC

DENTAL

From basic cleanings to complex procedures like root canals, dental work can be awfully expensive. When you have dental insurance, you will have peace of mind knowing that you won't have to pay for your procedure out of pocket. In general, a quality dental insurance policy will cover some or all of the following:

  • Routine cleanings and checkups (copay may be required)
  • X-Rays
  • Filling Cavities
  • Bridges, Implants, and Crowns
  • Root Canals and Repair Work
  • Emergency Services Oral Surgery, etc.)

It should be noted that some types of dental equipment and services may be covered at higher levels of coverage. While preventative work like cleanings is typically covered, some procedures require out-of-pocket costs.

VISION

Usually purchased as an addition to your medical insurance, vision insurance helps cut back on costs associated with eye care Like dental insurance, vision insurance is great if you know that you will regularly visit the eye doctor or just want to protect yourself for a "worst case scenario." In general, a quality vision plan will cover some or all of the following:

  • Routine Eye Exams
  • Medical Eye Care
  • Vision Correction Products (Eyeglasses, contacts, etc.)
  • Surgeries for Vision Correction (LASIK, etc.)

It should be noted that not all types of vision insurance will cover medical issues related to eye care. For instance, if your optometrist discovers a medical problem during your eye exam, they may refer you to a different doctor. While vision insurance may not cover all eye-related medical services, major medical health insurance often does.

 Medical Insurance Charleston, SC
 Private Health Insurance Charleston, SC

LONG-TERM CARE

It might be hard to imagine at this stage of your life, but as you age, there is a chance that you will need long-term care services. The question is, how will you or your loved ones pay for this kind of care? Many people choose to eliminate the burden of senior care by purchasing long-term care insurance. Services like meal preparation, medication assistance, and help with day-to-day activities like bathing are not covered by regular health insurance plans. Long-term care insurance will help you or your children lessen the expense of care when you have chronic medical conditions, dementia, or disabilities. When you speak to one of our health insurance agents, ask if you can purchase a policy that reimburses you when you receive care in the following locations:

  • Routine cleanings and checkups (copay may be required)
  • In a nursing home
  • In your own home
  • In an assisted living center
  • At a long-term residential senior facility

Expert Help Is Only a Phone Call Away

We call ourselves the Health Insurance Solutions Team because we are committed to finding you the best, most affordable options for your health insurance needs. We work with all the major insurance carriers, such as:

  • Aetna
  • Advent Health
  • United Healthcare
  • National General
  • Humana
  • Transamerica
  • Many More

Unlike some health insurance brokers who only care about making a sale, we don't view you as a financial transaction. We believe that serving others never goes out of style. That's why we prefer to educate you on your health coverage options so that you can make an informed decision. As your health insurance agent in Charleston, we would be honored to help you seek out a plan that is the perfect fit for your life. You will receive the same excellent level of service whether you are a business owner with employees or a single individual.

When you're ready to protect yourself and your family with quality health insurance, we will be here to help guide you along the way. Contact us today so that we may discover your insurance needs and provide you with a quality insurance solution that will give you peace of mind for years to come.

Health insurance plans

Call us 843-364-9155 for a complimentary consultation and evaluation of your healthcare coverage.

Latest News in Charleston, SC

Acclaimed pitmaster bringing burger and barbecue shop to Charleston this fall

Readers of The Post and Courier’s Food & Dining section have learned a lot about Charleston burgers in the last week.We provided details about Tully’s, the new burger-centric kitchen that has replaced The Royal American as Music Farm’s food vendor, and highlighted 18 of the top burgers in the Charleston area.Let the...

Readers of The Post and Courier’s Food & Dining section have learned a lot about Charleston burgers in the last week.

We provided details about Tully’s, the new burger-centric kitchen that has replaced The Royal American as Music Farm’s food vendor, and highlighted 18 of the top burgers in the Charleston area.

Let the burger banter continue — Charleston diners will soon have a new smash-burger to try in West Ashley.

Hugh-Baby’s BBQ & Burger Shop will open a fourth location at 1028 Saint Andrews Blvd. in late fall. Specializing in burgers, hot dogs and barbecue sandwiches, the restaurant is owned by acclaimed pitmaster Pat Martin of Martin’s Bar-B-Que Joint on James Island.

Charleston’s forthcoming Hugh-Baby’s will be the only one located outside of Nashville after one on the West Virginia University campus closed amid the COVID-19 pandemic.

Hugh-Baby’s Nashville locations are said to have a “wonderful combination of modern efficiency with an old-school vibe” that is reflected in the menu, which celebrates rural eateries like Abe’s Grill in Corinth, Miss., that Martin frequented while growing up.

“This brand was inspired by the places that I ate in the South as a little kid,” Martin told The Post and Courier.

Hugh-Baby’s is a fast casual destination that is equipped with a drive-thru, but the swift nature of the service doesn’t extend to the preparation of the food, Martin said.

Hugh-Baby’s has a simple and small menu that relies on scratch-made ingredients. A combination of sirloin, chuck and brisket is ground in-house and formed into 3.5-ounce patties that are cooked to order on the flat top grill. Other menu options include a fried chicken sandwich, french fries, hand-spun milkshakes and hot dogs that are a nod to the classic gas station dogs of Martin’s youth.

Pulled pork, turkey and bologna will be smoked on-site at the Charleston Hugh-Baby’s just like they are in Nashville.

Martin also plans to occasionally serve Hugh-Baby’s signature slugburger at the Holy City outpost, though it won’t be available every Friday like it is in Nashville. Featuring a deep-fried ground pork and soy grit patty that’s served with pickles, onions and mustard, the slugburger was born in Corinth, Miss., during the Great Depression as a way to save money on meat. John Weeks’ creation came to be known as the slugburger because it was sold for a nickel, nicknamed a slug at the time.

Martin credited the James Island community for welcoming Martin’s Bar-B-Q Joint in the three years since its 2019 opening. He’s hoping West Ashley will be the same.

“I like going in neighborhoods exactly like West Ashley,” Martin said. “This is a very kids-friendly, family-friendly place.”

Hugh-Baby’s West Ashley will be Martin’s 14th restaurant. In addition to the three Nashville Hugh-Baby’s, Martin owns 10 Martin’s Bar-B-Que Joints in Nashville, Louisville, Ky., Birmingham, Ala., and Charleston.

Once open, Hugh-Baby’s will serve customers from 11 a.m.-9 p.m. daily.

Charleston Co. School Board chair responds to McMaster letter on assignment on gender identity

CHARLESTON, S.C. (WCSC) - The chairman of the Charleston County School Board issued a response Tuesday to a letter Gov. Henry McMaster wrote after saying he received calls and letters from parents concerned about an assignment.McMaster’s letter called on the school board to “restore and prioritize parental involvement in the classroom by prohibiting instructional materials on gender identity from being distributed or utilized without parents’ knowledge and consent,” McMaster spokesman Brian Symmes said.C...

CHARLESTON, S.C. (WCSC) - The chairman of the Charleston County School Board issued a response Tuesday to a letter Gov. Henry McMaster wrote after saying he received calls and letters from parents concerned about an assignment.

McMaster’s letter called on the school board to “restore and prioritize parental involvement in the classroom by prohibiting instructional materials on gender identity from being distributed or utilized without parents’ knowledge and consent,” McMaster spokesman Brian Symmes said.

Charleston County School District spokesman Andy Pruitt said the district learned last Wednesday there were concerns about content shared with students in a class at Camp Road Middle School. That led to a prompt investigation that revealed an assignment was left for students to complete with a substitute teacher during a physical education class without parents’ prior knowledge.

“The assignment involved students reading a Scholastic magazine article that addressed the topic of trans people and then answering three multiple choice and two short answer questions,” Pruitt said. “The assignment was supplemental and was not given a grade.”

Mack released this statement Tuesday evening:

I am in receipt of Governor McMaster’s letter, sharing his concerns, and those of parents, about an assignment distributed by a teacher at Camp Road Middle School

Based on a review of events, District officials listened intently to parents’ concerns and acted swiftly to address them last week. We regret this occurred without prior notification to parents and surely value their right to determine if/when they prefer materials not be shared with their children/young adults.

I have requested that [district] leaders ensure all staff receive information annually regarding opt-out protocols and that such protocols be followed moving forward.

In the letter, McMaster said while he heard from parents, he had not received a copy of any questions or other materials provided to the children and said he was told the district “has thus far refused to provide this documentation to parents upon request.”

“Parents know what is best for their children, and that includes whether, when, or how to address topics like those raised in the article,” McMaster wrote. “If parents decide to introduce their children to the ideas discussed in this article, then it is in their sole discretion to do so, at a time (or age) and in the way they deem appropriate. It certainly should not be done by a public-school teacher without parents’ knowledge.”

District staff determined the assignment did not align with state and district policies, Pruitt said.

The school’s principal, Jaclyn Rowehl sent the following statement to parents whose children were in those classes:

Dear Camp Road Families,

Following concerns shared by parents, we have determined that content was shared with students in a PE/health class involving topics that were not in accordance with the Comprehensive Health Act from the South Carolina State Department of Education.

At Camp Road, moving forward, instructional materials utilized within the classroom by teachers will adhere to the Comprehensive Health Act requirements.

We want to be sure you know that if you choose for your child not to participate in the growth and development portion of the Health class, Parent Opt Out forms can be completed. Parents can expect that opt-out forms are sent out before the material is covered in the course. For your review, curriculum materials can be found at CCSD Comprehensive Health Plan.

We appreciate the feedback provided and the ongoing dialogue with families that has allowed us to respond to concerns and make adjustments to our practice.

Respectfully,

Ms. Rowehl

District staff regrets that this matter occurred, and leaders are working to ensure all staff is reminded of parents’ opportunity to opt their children out prior to sensitive materials being shared with students,” Pruitt said. “School administrators at Camp Road Middle continue to be available to meet with parents to address additional questions and concerns about this matter.”

You can read the full letter and the materials McMaster attached here:

2022-09-20 Gov. McMaster to CCSD BoT Chmn. Mack Re Camp Road Middle School Matter by Live 5 News on Scribd

Copyright 2022 WCSC. All rights reserved.

Charleston marks 33 years since Hurricane Hugo’s historic landfall

CHARLESTON, S.C. (WCBD) – While this year’s Atlantic hurricane season has been mostly quiet, with only seven named storms as we enter peak season, we look to the past for a reminder that it only takes one storm to make it a truly bad hurricane season.That storm – Hurricane Hugo – left its mark on the South Carolina coastline 33 years ago. It’s st...

CHARLESTON, S.C. (WCBD) – While this year’s Atlantic hurricane season has been mostly quiet, with only seven named storms as we enter peak season, we look to the past for a reminder that it only takes one storm to make it a truly bad hurricane season.

That storm – Hurricane Hugo – left its mark on the South Carolina coastline 33 years ago. It’s still a topic of conversation for those who lived through the storm and its aftermath.

Hugo formed near the Cape Verde Islands on September 9, 1989. Strengthening over time, Hugo would be upgraded to a strong Category 5 hurricane as it trekked across the Atlantic but wavered in intensity as it moved near Guadeloupe, St. Croix and Puerto Rico.

Still powerful in nature, the storm caused widespread damage and claimed several lives as it passed through the islands before later setting its eye on the Lowcountry.

The storm was heading this way. Leaders knew they had to evacuate the coast in order to save lives. Powerful voices boomed from the Charleston County Emergency Preparedness Center – it was time to move.

South Carolina’s governor Carroll Campbell declared a State of Emergency as the storm approached and emergency officials knew they had to do whatever it took to make citizens heed their warnings. This storm was serious and dangerous.

For many, that chilling message from then-councilwoman Linda Lombard still rings clear in their minds today.

“Ladies and gentlemen, Charleston County is now under a state of emergency,” said Linda Lombard from the Emergency Operations Center,” urging residents to heed warning and take this powerful storm seriously.” It is anticipated that Hurricane Hugo will be in the Charleston area earlier than first reported.”

She continued her message. “Gale force winds are predicted by 3:00 p.m. tomorrow, Thursday, making weather conditions and travel conditions very dangerous. It is imperative that all residents are Charleston County leave as soon as possible.”

The powerful Category 4 storm packed 140 mph sustained winds and 160 mph gusts as it made landfall just north of Charleston during the night of September 21st, 1989.

At daylight, those who stayed behind emerged from their homes to see destruction. Homes were destroyed, debris littered yards and roadways. Trees were felled, roofs lifted off buildings.

The sound of Hugo’s howling winds would be exchanged for the chewing grind of chainsaws.

Hugo produced widespread wind damage and storm surge along with the coast, with Charleston at the center of the worst damage.

The storm caused $7 billion in damage in the United States and Puerto Rico. At the time it was the costliest hurricane in U.S. history.

Nearly 80,000 homes were damaged or destroyed and the estimated loss of timber surpassed $1 billion.

While South Carolina has been impacted by hurricanes and tropical systems over the years, Hugo was the last major hurricane to make landfall in the state.

This South Carolina Town is the Kazoo Capital of the United States

The Mayor is the CEO of the kazoo factory. Really. Photo courtesy of John PowellThere’s just something about Beaufort, South Carolina. Old oak trees festooned with Spanish moss shade the quaint historic quarter. The words of famed Southern writer Pat Conroy seem to come alive in this place he loved so much. And the tides seem to whisper of ships seeking ...

The Mayor is the CEO of the kazoo factory. Really.

Photo courtesy of John Powell

There’s just something about Beaufort, South Carolina. Old oak trees festooned with Spanish moss shade the quaint historic quarter. The words of famed Southern writer Pat Conroy seem to come alive in this place he loved so much. And the tides seem to whisper of ships seeking harbor in days gone past. But, if you listen closer, that might not be history whispering to you. It might be the distinct humming tune of a kazoo instead.

Located in an industrial park a short drive from the historic district is Kazoobie Kazoos, one of only two kazoo factories in the United States. Kazoobie makes custom kazoos to the tune of one million a year, then invites visitors to build their own during a factory and museum tour. And Beaufort’s mayor, Stephen Murray, is its CEO.

Kazoobie Kazoos opened as an e-commerce site in 1997, began manufacturing in 2001, and moved home to Beaufort in 2009. By that time, the song of kazoos had already helped Murray, a Beaufort native, to see the country outside of the tidal creeks and islands of his home, thanks to the pied pipes of musician and entertainer Rick Hubbard.

While performing regularly in neighboring Hilton Head, Hubbard hired Murray on as tour manager and assistant for his popular The Kazoobie Kazoo Show with Rick Hubbard (which invites the whole family to get in on the kazoo action), and the two set off on what they thought would be a simple musician’s tour of the United States but instead would tune their lives forever to the joy of the humble kazoo.

They never really set out to make kazoos, but as Hubbard’s show grew and evolved, he soon became one of the biggest customers of a US kazoo factory, and when that factory decided to stop manufacturing, Hubbard bought all of its equipment and decided to build the best kazoo he could, with Murray at his side. After all this time, they knew what made a high quality kazoo.

“We use a medical grade of polypropylene—you can drive a Hummer on it and it won’t crack—and our mold also creates a thicker, stronger plastic, which yields better resonance,” says Hubbard. Then there are 14 different colors, mix and matching for the caps and instrument bodies, and a custom, “die cut, polymer membrane for the resonator—that makes our kazoo resonate vibrantly.”

You’ll learn this much and more during a factory tour, as well as see the history of kazoos in a small museum redesigned during the height of the pandemic by Kazoobie friends and artists Boaz Frankel, Melanie Von Trapp, Charlie Wagers, and Ed Kulisek. There, you can see historical kazoos (the instrument was invented in the 1840’s), a timeline of the kazoo in pop culture (Jimi Hendrix, in fact, has a kazoo connection), and other interesting tidbits about the mini organ.

Sarah Barnwell, marketing director at Kazoobie, runs most of the tours and is proficient not only at helping people find their inner kazoo master, but also running the Instagram account like a puppeteer and building art out of kazoos, including the massive American flag featured on a wall of the museum.

“One of the questions we get a lot is "Does the noise get on your nerves?’,” she says. “We have a lot of fun but also work very hard getting these kazoos shipped worldwide. Even when a bad day happens, because sometimes they do, there is something magical watching folks play the kazoo; it washes away the remnants of a bad day.”

And when that doesn’t quite cut it, there's always “Lovin’ You” by Minnie Riperton, one of their favorite songs to play around the factory, with kazoo accompaniment of course.

“The kazoo is a silly instrument, and working with Rick and seeing the joy and fun that kazoos can create, it spans generations,” says Murray. “I think that today we aren’t as intentional with joy as we should be. Kazoos are counter culture, sure, but they’re woven into pop culture, from Jimi Hendrix to Jimmy Fallon.”

And the tune plays on in Beaufort, sure, a little off key, and a lot breathy, but with a hefty dose of silly fun—fun you can add your tune to, too.

A native North Carolinian, Stephanie grew up in Charlotte, North Carolina, on good Southern cooking and lots of books. She received both her BA and MA in English from UNC Charlotte and was a former instructor of English and American Studies there as well. Writing has led her to some interesting places: haunted houses on lonely country roads, white, sandy beaches on the West coast of Florida, and dinner at lots of tables of Southern food, but if you get her started talking about it, it’s hard to get her to stop. Therefore, it’s best to discuss movies or gardening with her at a dinner party. She doesn’t write much about those. Her work has appeared in numerous publications, including Paste Magazine, The Local Palate, The Post and Courier, and The Hollins Critic.

Quarterly I am an MUSC Innovator awards recognized

The MUSC Office of Innovation is proud to recognize Christy Huggins and Casey O’Neill, Ph.D., as the September 2022 recipients of the I am an MUSC Innovator awards. Sponsored by the Office of Innovation, the I am an MUSC Innovator campaign is designed to raise awareness of the many forms that innovation can take, to inspire others and to recognize individuals or teams that are making impacts, publicly.Huggins and O’Neill represent the Center for Academic Excellence and Writing Center. Huggins, an administrative coordinator...

The MUSC Office of Innovation is proud to recognize Christy Huggins and Casey O’Neill, Ph.D., as the September 2022 recipients of the I am an MUSC Innovator awards. Sponsored by the Office of Innovation, the I am an MUSC Innovator campaign is designed to raise awareness of the many forms that innovation can take, to inspire others and to recognize individuals or teams that are making impacts, publicly.

Huggins and O’Neill represent the Center for Academic Excellence and Writing Center. Huggins, an administrative coordinator, has been with MUSC since 1989. O’Neill, an assistant professor, has been with MUSC since 2015.

The innovative duo tackled an online pain-point brought about as a result of the campus being shut down in March of 2020, due to the pandemic, and created a remote supplemental instruction system. With about 400 students enrolled in Supplemental Instruction, MUSC’s small-group tutoring program, for their courses and about 150 student tutors who are trained and paid to lead these small group learning sessions, the two needed to figure out a way to move their in-person sessions online and fast.

“Prior to March 2020, nearly every tutoring session was held in person, and student tutors would submit their timecards and session reports to us in person,” said O’Neill. “Within the span of one week, Christy and I had to transform the entire meeting and payment process into a virtual experience. I searched educational literature to rebuild the tutor training to include best practices for virtual teaching and learning.”

After doing so, O’Neill informed the students enrolled in small groups that their sessions would be moved online and worked to ensure everyone could access and use the virtual meeting platform used by MUSC. The next step was to reach out to accounting partners and design an entirely new workflow for the hiring and payment processes that involve students submitting their tutor applications and timecards/session documentation through MUSC’s Box platform.

Currently, supplemental instruction is now larger than ever, giving students the options of tutoring through an online process (Teams/Zoom) or in person. The program used to serve an average of 300 to 400 students each semester and typically hired between 120 and 150 peer tutors to lead sessions. Now, they regularly receive over 800 requests for peer tutoring from MUSC students and hire and train more than 200 peer tutors each semester.

“We appreciate the support of our director, Tom Smith,” said the two. “Without his help and advocacy, this program would have failed to be able to handle the increase in student demand. We also appreciate our colleagues Nell Piedmont and Kathleen Williams in Accounts Payable, Tonia Brown in Human Resources and Rhonda Walters in Education Innovation and Student Life for all of their dedication and help in making this enormous undertaking a huge success.”

Each quarter, the campaign showcases educators, researchers, care team members and service team members enterprisewide who have been nominated for the impact they have made in the area of innovation.

Nominations are solicited by and submitted to the chief innovation officer and evaluated based on the merits of the innovation, including potential impact and unique factors that contributed to the innovation. Nominations are solicited on a quarterly basis but may be submitted for consideration at any time.

Do you know someone who should be recognized? Fill out and submit a nomination form.

Award criteria

To be eligible for the I am an MUSC Innovator campaign, the individual or team must be: •Employed by MUSC or attend MUSC as a student. •Acknowledged within the organization for the creation of an idea, product or process that can solve a problem or create a new opportunity. •Recognized as collaborative, respectful, adaptive to change and committed to quality care.

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